Our goal is to satisfy our customers by exchange or refund as outlined in this policy.
We accepts the return of product* within the first 10 days of purchase and only where product is unopened or unused. Refunds will be provided on product receipt. Please note that shipping charges are not refundable unless www.cartnut.com is found to have shipped the incorrect item.
If you receive a damaged or defective perishable item, please email Customer Care with the following information and we will work withn you resolving teh issue.
Order number for the item
Date of arrival
Condition of item at time of arrival
Detailed explanation of the issue
Whether you want a refund or replacement